Our Team
Michael Nelson Managing Director
Michael is responsible for new client acquisition, ongoing client relations, the development of our industry development programs, special projects and is the primary contact for our engagement with the UK and European Market. Alongside Mike he also is responsible for our Domestic and Inbound trade engagement.
Mike Webley General Manager
Mike works with our clients to grow their businesses in the North American, Domestic and Online markets. He engages trade partners to develop campaigns and also assists the clients to develop their pricing and yielding strategies, ensuring they make the most of the seasonality of the destinations they are in. Mike works closely with Bianca and Dominique to ensure we are having an impact across both B2B and B2C distribution and works with Michael on all things trade engagement.
Vanora Calcagno Revenue Management
Vanora is the newest addition to our team at Pinnacle, bringing with her over 30 years of valuable expertise in the Accommodation Industry. With a strong focus on Hotel Operations and Revenue Management, she has worked with both stand-alone and branded hotels, building a diverse and well-rounded skill set.
Dominique Godfrey Marketing Lead
Dominique plays a pivotal role in Pinnacle’s client success, specialising in digital marketing and online presence enhancement. Her expertise includes campaign strategy, email marketing, performance reporting and analysis, social media marketing, content creation, website and online listings management. Dominique thrives on flexibility and is always eager to explore new ideas and approaches to drive business growth.
Orla Kilpatrick Marketing Assistant
Orla joined Pinnacle Tourism Marketing at the beginning of 2025 as the newest member of the team, relocating from Victoria to Tropical North Queensland. As a Marketing Assistant, she brings expertise in all things digital marketing, including content creation, social media management, email marketing, campaign strategy, and copywriting.
Bianca Cristaudo Digital Specialist
Bianca works with Pinnacle’s clients as a Digital Specialist, focusing on social media management, assisting in various mentoring programs, and supporting the development of marketing strategies.
